NOVO Concepts, Inc. (“Company”)
Revised as of January, 2024
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
A Special Notice about Children
Children (under the age of 18) are not eligible to use the Website unsupervised, and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use the Website in conjunction with, and under the supervision of, your parents or guardians.
What User Data We Collect
When you visit the website, we may collect the following data:
- Your IP address.
- Your contact information (such as email address), and other information that you voluntarily provide to use, such as: name, mailing address, phone number, email address, picture, date of birth, payment information, registration information, social media and messaging platform handle, optional biographic and demographic information, processional and licensure information, information for wallets you create or connect via our Websites, survey responses, and any other information that you voluntarily provide. This includes information that you share with us on third-party websites and platforms.
- Information related to ownership of virtual asset.
- Information related to Game Play.
- When you have any blockchain assets, crypto-assets, tokens, or (a) wallet(s) connected to your account, we will also have information on the associated transfers, balances, transactions, and ledger.
- When you interact with us or our Websites on a social media platform, we may collect the personal information that you make available to us, including your account ID, username, and other information included in your posts. If you choose to log into your account with or through a social networking service, we and that service may share certain information about you and your activities. When you give us permission, we may also collect information from your social media account on your behalf.
- Other information such as interests and preferences.
- Data profile regarding your online behavior on our website.
In general, you may visit many pages of the Website without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit the Website and analyze this data for trends and statistics, buy individual users will remain anonymous unless they voluntarily tell us who they are.
Sometimes (such as if you send us a message, download a document, register to receive emails or other material) we will ask you to provide personal information about yourself, such as your name, company, email address, telephone number, physical address, or payment information if making a purchase. We may also maintain a record of your online purchase. Whether or not you choose to provide the information we request is entirely up to you. But, if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers, and content on the website.
If you choose to purchase a product or service with us through our online registration, we will collect additional personal information, including your billing address, shipping address, and credit card number and expiration date in order to process your purchase properly.
Why We Collect Your Data
We are collecting your data for several reasons:
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting.
- To contact you to fill out surveys and participate in other types of market research.
- To customize our website according to your online behavior and personal preferences.
Your personal information enables us to provide you with the information you have requested, provide you with information regarding the status of your assets and transaction, fulfill your purchases, and provide you with information regarding future products and services that may suit your particular interests. We also use your personal information to help identify you if you lose your password and to help you quickly find information on the website.
If you believe that any of your personal information is incorrect, or has been changed since your registration at the Website, please send an email message to [email protected] explaining the correction change and provide any relevant confirmation or reference number.
Safeguarding and Securing the Data
NOVO Concepts, Inc. is committed to securing your data and keeping it confidential. NOVO Concepts, Inc. has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies or receive notice when a cookie is being used by a website, you can do it by accessing the settings of your internet browser.
Links to Other Websites
How Do We Share Your Information?
We will share your personal information with our partners and with third-party independent contractors for purposes of: (1) performing a function on behalf of Company, such as processing credit card transactions; (2) providing you with product offers via e-mail or postal mail; and (3) tracking information generated through the Website. Our partners and third-party independent contractors are obligated contractually not to use or share your personal information for unauthorized purposes.
Company also may disclose your personal information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal, regulatory, or administrative requirements of any governmental authorities; to protect and defend us, our subsidiaries and affiliates, and our officers, directors, employees, agents, contractors, and partners, in connection with any legal action, claim, or dispute; to enforce the Terms and Conditions of Use of the Website; to prevent imminent physical harm; and in the event that we find that your actions on the Website violate any laws, our Terms and Conditions of Use, and any of our usage guidelines for specific products and services.
In addition, we may share information that does not personally identify you, such as aggregate information, de-identified information, device identifiers, or other unique identifiers with third parties.
Third-Party Service Providers: We engage third-party service providers to perform functions on our behalf such as: hosting, content syndication, content management, technical integration, marketing, analytics, customer service, fraud protection, payment processing, fulfillment, and shipping. These third parties may have access to information about you when needed to perform their functions.
Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose information we collect from or about you if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our Websites; (b) protect and defend our rights or property, the Websites, or our users; (c) respond to a third party that alleges that you have infringed their intellectual property rights; or (d) act to protect the personal safety of us, users of the Websites, or the public.
Public Areas, Interactive Features and Activities: Please remember that any information you share in public areas, including in your public profile, or on social sharing features becomes public and anyone may take and use that information. This includes any information disclosed directly to other Players during Game Play. Please be careful about what you disclose and do not post any information that you expect to keep private. Please consult the applicable guidelines, if any, for use of these features. We cannot control who views information that you post in public areas of the Websites or on third-party messaging platforms, like Discord, and are not responsible for how third parties, including other users may use or disclose information that you post or otherwise share with other users or third parties. If you are under the age of eighteen and a registered user, you may have a content or information you have posted removed from public display by deleting the message yourself or contacting the community manager.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
You may “opt out’ of having your personal information shared for purposes of receiving product offers via email or post mail, and from receiving product offers directly from us via email or postal mail, by simply clicking on the statement “I Do Not Agree” provided in the Website the first time that you use your login and password to access the area of the Website that requires registration. Additionally, you can opt out by providing us written notice identifying which communications you choose not to receive by writing to us directly.
The Website has security measure in place to protect the loss, misuse, and alteration of the information under our control. All credit card information utilizes state-of-the-art Secure Socket Layer (SSL) encryption technology and is Secure Electronic Transaction compliant.